Frequently Asked Questions
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We typically ship orders within 24 hours.
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Please visit our “Return & Exchange Policy” section for more information.
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We accept Credit Card, Debit Card, Net Banking, UPI, PayPal, NEFT, and Bank Transfer.
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While millions of people use scented candles without issues, certain fragrances can pose a risk for a small percentage of individuals. Those with a known sensitivity to specific scents should avoid candles with those fragrances. It’s also important to burn all candles, scented or unscented, in a well-ventilated space.
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Not necessarily. However, Rotch is dedicated to producing candles with ingredients that are recognized as safe and approved for use, whether they are natural or synthetic.
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Yes! Please reach out to us via WhatsApp(+91-8115775563) or our social media channels contacts.
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